We respect
your privacy and are committed to protecting it through our compliance with
this privacy policy (“Policy”). This Policy describes the types of information
we may collect from you or that you may provide (“Personal Information”) on the
equipment-experts.com website (“Website” or “Service”) and any of its related
products and services (collectively, “Services”), and our practices for
collecting, using, maintaining, protecting, and disclosing that Personal
Information. It also describes the choices available to you regarding our use
of your Personal Information and how you can access and update it.

This Policy
is a legally binding agreement between you (“User”, “you” or “your”) and
Equipment Experts GmbH (“Equipment Experts GmbH”, “we”, “us” or “our”). If you
are entering into this agreement on behalf of a business or other legal entity,
you represent that you have the authority to bind such entity to this
agreement, in which case the terms “User”, “you” or “your” shall refer to such
entity. If you do not have such authority, or if you do not agree with the
terms of this agreement, you must not accept this agreement and may not access
and use the Website and Services. By accessing and using the Website and
Services, you acknowledge that you have read, understood, and agree to be bound
by the terms of this Policy. This Policy does not apply to the practices of
companies that we do not own or control, or to individuals that we do not
employ or manage.

Automatic
collection of information

 When you
open the Website, our servers automatically record information that your
browser sends. This data may include information such as your device’s IP
address, browser type, and version, operating system type and version, language
preferences or the webpage you were visiting before you came to the Website and
Services, pages of the Website and Services that you visit, the time spent on
those pages, information you search for on the Website, access times and dates,
and other statistics.

 Information
collected automatically is used only to identify potential cases of abuse and
establish statistical information regarding the usage and traffic of the
Website and Services. This statistical information is not otherwise aggregated
in such a way that would identify any particular User of the system.

 Privacy of
children

 We do not
knowingly collect any Personal Information from children under the age of 13.
If you are under the age of 13, please do not submit any Personal Information
through the Website and Services. If you have reason to believe that a child
under the age of 13 has provided Personal Information to us through the Website
and Services, please contact us to request that we delete that child’s Personal
Information from our Services.

 We
encourage parents and legal guardians to monitor their children’s Internet
usage and to help enforce this Policy by instructing their children never to
provide Personal Information through the Website and Services without their
permission. We also ask that all parents and legal guardians overseeing the
care of children take the necessary precautions to ensure that their children
are instructed to never give out Personal Information when online without their
permission.

 Use and
processing of collected information

 We act as a
data controller and a data processor in terms of the GDPR when handling
Personal Information, unless we have entered into a data processing agreement
with you in which case you would be the data controller and we would be the
data processor.

  Our role may also differ depending on the
specific situation involving Personal Information. We act in the capacity of a
data controller when we ask you to submit your Personal Information that is
necessary to ensure your access and use of the Website and Services. In such
instances, we are a data controller because we determine the purposes and means
of the processing of Personal Information and we comply with data controllers’
obligations set forth in the GDPR.

 We act in
the capacity of a data processor in situations when you submit Personal
Information through the Website and Services. We do not own, control, or make
decisions about the submitted Personal Information, and such Personal
Information is processed only in accordance with your instructions. In such
instances, the User providing Personal Information acts as a data controller in
terms of the GDPR.

 In order to
make the Website and Services available to you, or to meet a legal obligation,
we may need to collect and use certain Personal Information. If you do not
provide the information that we request, we may not be able to provide you with
the requested products or services. Any of the information we collect from you
may be used for the following purposes:

 – Respond
to inquiries and offer support

– Run and
operate the Website and Services

 Processing
your Personal Information depends on how you interact with the Website and
Services, where you are located in the world and if one of the following
applies: (i) you have given your consent for one or more specific purposes;
this, however, does not apply, whenever the processing of Personal Information
is subject to California Consumer Privacy Act or European data protection law;
(ii) provision of information is necessary for the performance of an agreement
with you and/or for any pre-contractual obligations thereof; (iii) processing
is necessary for compliance with a legal obligation to which you are subject;
(iv) processing is related to a task that is carried out in the public interest
or in the exercise of official authority vested in us; (v) processing is
necessary for the purposes of the legitimate interests pursued by us or by a
third party.

 We rely on
our own legitimate interests as a legal base as defined in the GDPR upon which
we collect and process your Personal Information.

  Note that under some legislations we may be
allowed to process information until you object to such processing by opting
out, without having to rely on consent or any other of the legal bases above.
In any case, we will be happy to clarify the specific legal basis that applies
to the processing, and in particular whether the provision of Personal
Information is a statutory or contractual requirement, or a requirement
necessary to enter into a contract.

 Disclosure
of information

  Depending on the requested Services or as
necessary to complete any transaction or provide any Service you have
requested, we may share your information with our affiliates, contracted
companies, and service providers (collectively, “Service Providers”) we rely
upon to assist in the operation of the Website and Services available to you
and whose privacy policies are consistent with ours or who agree to abide by
our policies with respect to Personal Information. We will not share any personally
identifiable information with third parties and will not share any information
with unaffiliated third parties.

 Service
Providers are not authorized to use or disclose your information except as
necessary to perform services on our behalf or comply with legal requirements.
Service Providers are given the information they need only in order to perform
their designated functions, and we do not authorize them to use or disclose any
of the provided information for their own marketing or other purposes.

 Retention
of information

 We will
retain and use your Personal Information for the period necessary to enforce
our agreements, resolve disputes, and unless a longer retention period is
required or permitted by law up to a maximum of 2 months.

 We may use
any aggregated data derived from or incorporating your Personal Information
after you update or delete it, but not in a manner that would identify you
personally. Once the retention period expires, Personal Information shall be
deleted. Therefore, the right to access, the right to erasure, the right to
rectification, and the right to data portability cannot be enforced after the
expiration of the retention period.

 Transfer of
information

 Depending
on your location, data transfers may involve transferring and storing your
information in a country other than your own. However, this will not include
countries outside the European Union and European Economic Area. If any such
transfer takes place, you can find out more by checking the relevant sections
of this Policy or inquire with us using the information provided in the contact
section.

 Data
protection rights under the GDPR

 If you are
a resident of the European Economic Area (“EEA”), you have certain data
protection rights and we aim to take reasonable steps to allow you to correct,
amend, delete, or limit the use of your Personal Information. If you wish to be
informed what Personal Information we hold about you and if you want it to be
removed from our systems, please contact us. In certain circumstances, you have
the following data protection rights:

 (i) You
have the right to withdraw consent where you have previously given your consent
to the processing of your Personal Information. To the extent that the legal
basis for our processing of your Personal Information is consent, you have the
right to withdraw that consent at any time. Withdrawal will not affect the
lawfulness of processing before the withdrawal.

 (ii) You
have the right to learn if your Personal Information is being processed by us,
obtain disclosure regarding certain aspects of the processing, and obtain a
copy of your Personal Information undergoing processing.

 (iii) You
have the right to verify the accuracy of your information and ask for it to be
updated or corrected. You also have the right to request us to complete the
Personal Information you believe is incomplete.

 (iv) You
have the right to object to the processing of your information if the
processing is carried out on a legal basis other than consent. Where Personal Information
is processed for the public interest, in the exercise of an official authority
vested in us, or for the purposes of the legitimate interests pursued by us,
you may object to such processing by providing a ground related to your
particular situation to justify the objection.

 (v) You
have the right, under certain circumstances, to restrict the processing of your
Personal Information. These circumstances include: the accuracy of your
Personal Information is contested by you and we must verify its accuracy; the
processing is unlawful, but you oppose the erasure of your Personal Information
and request the restriction of its use instead; we no longer need your Personal
Information for the purposes of processing, but you require it to establish,
exercise or defend your legal claims; you have objected to processing pending
the verification of whether our legitimate grounds override your legitimate
grounds. Where processing has been restricted, such Personal Information will
be marked accordingly and, with the exception of storage, will be processed
only with your consent or for the establishment, to exercise or defense of
legal claims, for the protection of the rights of another natural, or legal
person or for reasons of important public interest.

 (vi) You
have the right, under certain circumstances, to obtain the erasure of your
Personal Information from us. These circumstances include: the Personal
Information is no longer necessary in relation to the purposes for which it was
collected or otherwise processed; you withdraw consent to consent-based
processing; you object to the processing under certain rules of applicable data
protection law; the processing is for direct marketing purposes; and the
personal data have been unlawfully processed. However, there are exclusions of
the right to erasure such as where processing is necessary: for exercising the
right of freedom of expression and information; for compliance with a legal
obligation; or for the establishment, to exercise or defense of legal claims.

 (vii) You
have the right to receive your Personal Information that you have provided to
us in a structured, commonly used, and machine-readable format and, if
technically feasible, to have it transmitted to another controller without any
hindrance from us, provided that such transmission does not adversely affect
the rights and freedoms of others.

 (viii) You
have the right to complain to a data protection authority about our collection
and use of your Personal Information. If you are not satisfied with the outcome
of your complaint directly with us, you have the right to lodge a complaint
with your local data protection authority. For more information, please contact
your local data protection authority in the EEA. This provision is applicable
provided that your Personal Information is processed by automated means and
that the processing is based on your consent, on a contract which you are part
of, or on pre-contractual obligations thereof.

 California
privacy rights

 Consumers
residing in California are afforded certain additional rights with respect to
their Personal Information under the California Consumer Privacy Act (“CCPA”).
If you are a California resident, this section applies to you.

 As
described in this Policy in the information collection section above, we have
collected the categories of Personal Information listed below in the past
twelve (12) months:

 – Personal
identifiers (such as email address, phone number, etc)

–
Professional or employment information

 In addition
to the rights as explained in this Policy, California residents who provide
Personal Information as defined in the statute to obtain Services for personal,
family, or household use are entitled to request and obtain from us, once a
calendar year, information about the categories and specific pieces of Personal
Information we have collected and disclosed.

 Furthermore,
California residents have the right to request deletion of their Personal
Information or opt-out of the sale of their Personal Information which may
include selling, disclosing, or transferring Personal Information to another
business or a third party for monetary or other valuable consideration. To do
so, simply contact us. We will not discriminate against you if you exercise
your rights under the CCPA.

 How to exercise
your rights

 Any
requests to exercise your rights can be directed to us through the contact
details provided in this document. Please note that we may ask you to verify
your identity before responding to such requests. Your request must provide
sufficient information that allows us to verify that you are the person you are
claiming to be or that you are the authorized representative of such person. If
we receive your request from an authorized representative, we may request
evidence that you have provided such an authorized representative with power of
attorney or that the authorized representative otherwise has valid written
authority to submit requests on your behalf.

 You must
include sufficient details to allow us to properly understand the request and
respond to it. We cannot respond to your request or provide you with Personal
Information unless we first verify your identity or authority to make such a
request and confirm that the Personal Information relates to you.

 Cookies

 Our Website
and Services use “cookies” to help personalize your online experience. A cookie
is a text file that is placed on your hard disk by a web page server. Cookies
cannot be used to run programs or deliver viruses to your computer. Cookies are
uniquely assigned to you, and can only be read by a web server in the domain
that issued the cookie to you.

 We may use
cookies to collect, store, and track information for security and
personalization, and for statistical purposes. Please note that you have the
ability to accept or decline cookies. Most web browsers automatically accept
cookies by default, but you can modify your browser settings to decline cookies
if you prefer.

 Data
analytics

 Our Website
and Services may use third-party analytics tools that use cookies, web beacons,
or other similar information-gathering technologies to collect standard
internet activity and usage information. The information gathered is used to
compile statistical reports on User activity such as how often Users visit our
Website and Services, what pages they visit and for how long, etc. We use the
information obtained from these analytics tools to monitor the performance and
improve our Website and Services. We do not use third-party analytics tools to
track or to collect any personally identifiable information of our Users and we
will not associate any information gathered from the statistical reports with
any individual User.

 Do Not
Track signals

 Some
browsers incorporate a Do Not Track feature that signals to websites you visit
that you do not want to have your online activity tracked. Tracking is not the
same as using or collecting information in connection with a website. For these
purposes, tracking refers to collecting personally identifiable information
from consumers who use or visit a website or online service as they move across
different websites over time. The Website and Services do not track its
visitors over time and across third-party websites. However, some third-party
websites may keep track of your browsing activities when they serve you
content, which enables them to tailor what they present to you. For a
description of Do Not Track protocols for browsers and mobile devices or to learn
more about the choices available to you, visit internetcookies.com

 Social
media features

 Our Website
and Services may include social media features, such as the Facebook and
Twitter buttons, Share This buttons, etc (collectively, “Social Media Features”).
These Social Media Features may collect your IP address, what page you are
visiting on our Website and Services, and may set a cookie to enable Social
Media Features to function properly. Social Media Features are hosted either by
their respective providers or directly on our Website and Services. Your
interactions with these Social Media Features are governed by the privacy
policy of their respective providers.

 Links to
other resources

 The Website
and Services contain links to other resources that are not owned or controlled
by us. Please be aware that we are not responsible for the privacy practices of
such other resources or third parties. We encourage you to be aware when you
leave the Website and Services and to read the privacy statements of each and
every resource that may collect Personal Information.

 Information
security

 We secure
information you provide on computer servers in a controlled, secure
environment, protected from unauthorized access, use, or disclosure. We
maintain reasonable administrative, technical, and physical safeguards in an
effort to protect against unauthorized access, use, modification, and
disclosure of Personal Information in our control and custody. However, no data
transmission over the Internet or wireless network can be guaranteed.

 Therefore,
while we strive to protect your Personal Information, you acknowledge that (i)
there are security and privacy limitations of the Internet which are beyond our
control; (ii) the security, integrity, and privacy of any and all information
and data exchanged between you and the Website and Services cannot be
guaranteed; and (iii) any such information and data may be viewed or tampered
with in transit by a third party, despite best efforts.

 Data breach

 In the
event we become aware that the security of the Website and Services has been
compromised or Users’ Personal Information has been disclosed to unrelated
third parties as a result of external activity, including, but not limited to,
security attacks or fraud, we reserve the right to take reasonably appropriate
measures, including, but not limited to, investigation and reporting, as well
as notification to and cooperation with law enforcement authorities. In the
event of a data breach, we will make reasonable efforts to notify affected
individuals if we believe that there is a reasonable risk of harm to the User
as a result of the breach or if notice is otherwise required by law. When we
do, we will send you an email.

 Changes and
amendments

 We reserve
the right to modify this Policy or its terms related to the Website and
Services at any time at our discretion. When we do, we will revise the updated
date at the bottom of this page. We may also provide notice to you in other
ways at our discretion, such as through the contact information you have
provided.

 An updated
version of this Policy will be effective immediately upon the posting of the
revised Policy unless otherwise specified. Your continued use of the Website
and Services after the effective date of the revised Policy (or such other act
specified at that time) will constitute your consent to those changes. However,
we will not, without your consent, use your Personal Information in a manner
materially different than what was stated at the time your Personal Information
was collected.

 Acceptance
of this policy

 You
acknowledge that you have read this Policy and agree to all its terms and
conditions. By accessing and using the Website and Services and submitting your
information you agree to be bound by this Policy. If you do not agree to abide
by the terms of this Policy, you are not authorized to access or use the
Website and Services.

 Contacting
us

 If you have
any questions regarding the information we may hold about you or if you wish to
exercise your rights, you may use the following data subject request form to
submit your request:

 Submit a
data access request

 If you have
any other questions, concerns, or complaints regarding this Policy, we
encourage you to contact us using the details below:

 

https://www.equipment-experts.com

info@equipment-experts.com

 

We will
attempt to resolve complaints and disputes and make every reasonable effort to
honor your wish to exercise your rights as quickly as possible and in any
event, within the timescales provided by applicable data protection laws.

 

This
document was last updated on September 6, 2024